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Knowledge

Discover HITL: Human-in-the-Loop for AI Models

Written by
Nanobaly
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Published on
2023-12-08
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Can we do without “Human in the Loop” processes for Machine Learning?

The ”Human in the Loop“ (HITL) process is an essential approach for most AI projects. Only humans possess unique human capabilities and human intelligence, which are essential for tasks that require domain expertise and human judgment. While the development of AI systems obviously involves automation, this approach makes it possible to precisely and reliably improve artificial intelligence by exploiting human expertise to solve complex problems. The lack of quality data, for example, requires the competence of a Machine Learning Engineer or a Data Scientist to determine the best strategy for obtaining this data (type of data, volume, complexity of the annotations to be performed, etc.). Humans provide curated sets and review sensitive data to ensure accuracy and privacy.

By combining human intuition, creativity, and understanding with the power of artificial intelligence, this approach offers results that are more accurate and better adapted to real needs. Working with large datasets can be time consuming, and human interaction is crucial for providing feedback and refining the system. Nowadays, the most mature labeling processes for AI are built with a certain level of HITL involvement: HITL blends techniques such as supervised machine learning, pre-labeling, and active learning, where humans are involved in the stages of training and testing AI algorithms.

💡 Humans play a key role in AI training, guiding the development of the AI model to achieve accurate results.

In the ever-changing landscape of artificial intelligence (AI), the concept of “human in the loop” is a critical factor that highlights the relationship between AI models, training data, and human expertise. In this article, we explore how humans play a vital role in the growth and improvement of AI algorithms and models by actively participating in the learning process. Only humans can provide the nuanced feedback needed to ensure accuracy in complex scenarios.

The importance of creating a feedback loop between humans and machines

Machine Learning models: the backbone of artificial intelligence

AI models are the backbone of automation and intelligent systems, but their effectiveness depends on the quality of their training data. The availability of vast and diverse training data is critical for AI models to grasp the intricacies of various tasks. In scenarios where extended data sets are lacking, the algorithm may face a shortage of information, which can potentially lead to unreliable results. The incorporation of a approach involving human participation becomes necessary because it not only enriches the data set, but also ensures the accuracy of the learning process.

The Human component: enriching training data

In the era of ChatGPT, one might think that human intervention in the processing of data sets is no longer necessary. However, despite advances in complex models such as Large Language Models (LLMs) and other artificial intelligence technologies, human intervention remains essential to validate, contextualize, and refine the accuracy of models. Humans can provide additional input data, annotations, evaluations, and corrections to improve the performance of machine learning models. They can also adjust decision trees and algorithms to meet the specific needs of a task. The advantage of the “human in the loop” approach is that it allows you to...Fill in the gaps, especially when it comes to the imperfection of the AI algorithm. This is why HITL is used in many areas, such as voice recognition, facial recognition, natural language processing and data classification

A brief overview of the most common difficult cases in HITL

Difficult cases in HITL may vary depending on the specific field of application and the characteristic categories of the project. A dedicated HITL team is often required to handle complex annotation tasks and ensure quality throughout the process. Here are some of the most common practical examples reported by our data annotation specialists:

Wrong data

Bad data refers to data content that contains errors, inconsistencies, outliers, or other forms of unwanted information. In a data labeling project, for example, errors occur when the data sources are incorrect. This may be due to human error during annotation or due to discrepancies in interpretation. Manual entry errors and typos are also major sources of erroneous data.

Contextual ambiguity

Contextual ambiguity in the HITL process refers to situations where artificial intelligence has difficulty understanding the various data sets used to form the model. Therefore, AI requires human validation to fully complete a task. For example, in the natural language processing, some expressions may have different meanings depending on the context. An automated model can struggle to accurately understand the true intent behind a sentence without considering the larger context in which it is used. For large-scale outsourcing missions, our Data Labelers sometimes perform tasks where interpretation is subjective. Such an analysis leads to contextual ambiguity. That is why it is important to define a appropriate annotation strategy and clear rules before you start working on larger or smaller volumes of data.

Rapidly changing information or emergency situations

Emergency or rapidly changing contexts in HITL are characterized by dynamic events requiring rapid and adaptive responses. The complexity of the information or systems in these situations makes tasks difficult to automate, making human intervention essential to effectively solve problems and make relevant decisions. Hybrid products must be built, based on the construction of semi-autonomous automated models complemented by permanent human supervision.

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Improving performance by adjusting algorithms

Adjusting machine learning models

One of the important roles of humans in the HITL process is adjustment of the algorithms. This iterative feedback loop allows algorithms to evolve and adapt to complex real scenarios. By continuously evaluating and adjusting algorithms, AI systems can achieve higher levels of performance.

AI models: learning, adapting, and developing

AI models are not static entities, but dynamic systems that are meant to evolve continuously. The “human in the loop” approach introduces an iterative learning process. As AI models ingest training data enriched by human expertise, they adapt and refine their algorithms based on the flow of information received.

Humans to optimize artificial intelligence models

Humans are not simply passive participants; they step in to optimize model decisions. They actively identify errors and inconsistencies, rectify them, and adjust the parameters of the model's operation. This constant feedback loop ensures that AI models align with real-world scenarios and requirements.

Human contributions to improve AI outcomes and customer satisfaction

In the context of AI development, the “human in the loop” approach is invaluable. Data Labelers equipped with a domain-specific expertise contribute their expertise to effectively categorize and classify data sets. Their contributions directly influence the quality of the results, which in turn results in the use of AI products that meet the specific needs of customers.

Adoption of HITL practices, impact and error mitigation

The HITL concept is gaining widespread adoption in various businesses and industries. Its impact is evident in areas such as Health, Finance and Natural Language Processing. In health, for example, AI models are constantly being improved with the help of medical experts who are actively involved in the training process.

One of the critical benefits of human involvement is the mitigation of errors. Mistakes in AI models can have serious consequences. Humans, thanks to their keen eye for detail, can identify and correct errors, ensuring the reliability and security of AI systems.

Practical examples of the benefits of HITL for AI development

The concept of “human in the loop” finds its true effectiveness in its practical applications across various fields. When it comes to use cases for autonomous vehicles, HITL is critical in the research and development process to improve vehicle safety. Human drivers or annotators of data working on training data sets acts as a safety net in semi-autonomous vehicles, providing human feedback that informs AI algorithms and helps refine their decision-making process in the most complex situations.

In the field of content recommendations, platforms use HITL to refine algorithms by taking into account user preferences in conjunction with feedback from human reviewers, ensuring that recommendations match individual tastes while respecting ethical guidelines.

In medicine, radiologists are using AI to improve diagnoses by cross-referencing AI-generated results with their expertise, which helps to reduce false positives or false negatives in medical imaging analysis. All of these examples illustrate that HITL is not just a theoretical concept, but a practical requirement that allows for the harmonious integration of human expertise and AI capabilities, leading to safer, more ethical, and more accurate solutions across many sectors.

Finally, there is another concept, which is the RLHF (reinforcement learning with human feedback), sometimes confused with HITL. RLHF introduces a new dimension in the field of machine learning by incorporating human feedback into the model training process. The RLHF adds a human supervision layer, allowing machines to learn not only through trial and error, but also through human expertise. In the next section, we'll dive into the nuances of RLHF, explore its applications and highlight how it complements and enhances traditional approaches to reinforcement learning.

HITL Workflows and Approaches

Human-in-the-loop (HITL) workflows and approaches are essential for building robust and reliable machine learning models. By integrating human feedback and expertise directly into the machine learning process, organizations can address challenges such as data quality, bias mitigation, and the handling of edge cases that automated systems alone may struggle with. HITL workflows create a continuous loop where human oversight ensures that models are not only trained on high-quality data but are also regularly evaluated and improved based on real-world feedback. This approach is particularly valuable in scenarios where model performance and accuracy are critical, as human involvement helps to catch errors, provide nuanced judgments, and adapt to new or unexpected situations. As a result, HITL approaches have become a cornerstone in the development and deployment of reliable AI and ML models, ensuring that the feedback loop between humans and machines remains strong and effective.

Structuring human-in-the-loop processes

Designing effective human-in-the-loop processes requires careful planning to ensure seamless collaboration between humans and machines. This begins with clearly defining the roles and responsibilities of everyone involved—human annotators, data scientists, and other stakeholders—so that each step in the workflow is well-coordinated. For example, in the development of a computer vision model, human annotators are responsible for providing high-quality labeled data, which is essential for accurate model training. Data scientists then use this labeled data to train, validate, and refine the model, incorporating human feedback at each stage to address any issues that arise. By structuring HITL processes in such a way, organizations can create efficient feedback loops that enable continuous improvement of model performance. This structured approach not only enhances the quality of the training data but also ensures that the model is better equipped to handle real-world scenarios, ultimately leading to more reliable and effective AI systems.

Best practices for integrating human feedback

To maximize the benefits of human-in-the-loop workflows, it is crucial to follow best practices for integrating human feedback. Start by providing clear, detailed instructions and guidelines to human annotators, ensuring that everyone understands the objectives and standards for data labeling. Consistency and quality control are key—regular audits and reviews help maintain high standards across the dataset. Implementing mechanisms for continuous human feedback allows for real-time adjustments and iterative improvements, which are especially important in supervised learning environments where human input is essential for correcting model errors and providing additional context. For example, when a model encounters ambiguous or complex data, human annotators can step in to clarify and guide the model’s decision-making process. By fostering a culture of ongoing feedback and collaboration, HITL workflows can adapt quickly to new challenges, resulting in improved model performance, greater accuracy, and more reliable outcomes.

AI Project Management in HITL Initiatives

Effective AI project management is vital for the success of human-in-the-loop initiatives. Overseeing HITL workflows requires coordinating the efforts of human annotators, data scientists, and machine learning engineers to ensure that every component of the project aligns with overall goals and timelines. Strong project management practices help streamline the flow of data, feedback, and model updates, ensuring that HITL initiatives are completed efficiently and within budget. By leveraging the unique strengths of both human expertise and artificial intelligence, project managers can drive the development of high-quality AI systems that are responsive to real-world needs and challenges.

Managing teams and resources for HITL projects

Successfully managing teams and resources in HITL projects involves strategic planning, clear communication, and ongoing coordination. Project managers must define the project scope, set realistic timelines, and allocate resources effectively, ensuring that each team member—whether a human annotator, data scientist, or ML engineer—understands their role and responsibilities. Monitoring progress and addressing challenges as they arise is essential for keeping the HITL workflow running smoothly. Leveraging human expertise in combination with machine learning, especially through active learning strategies, allows teams to focus on labeling the most informative data points, reducing both time and costs associated with data labeling. For example, by using human feedback to prioritize which data samples require annotation, teams can accelerate the training process and improve model performance. Effective management of teams and resources ensures that HITL projects deliver high-quality results on schedule and within budget, ultimately enhancing the reliability and accuracy of AI models.

Reinforcement Learning with Human Feedback (RLHF) and “Human in the Loop” (HITL)

RLHF: what is it?

The model RLHF and the “Human in the Loop” approach are two key concepts in the field of artificial intelligence design and machine learning technology, but they differ in their approach and methodology.

RLHF is a machine learning method where an agent learns to take actions in an environment to maximize a reward. This learning is done through trial and error, where the agent explores their environment, takes actions, and receives rewards or penalties based on their actions. The objective is for the agent to learn a set of rules, a policy, that is, a strategy that determines what actions to take in what situations to get the best possible reward.

On the other hand, the HITL approach involves the integration of human intervention into the learning process (or machine decision making). In the context of RLHF, the HITL process can be used for a variety of tasks such as overseeing agent actions, correcting errors, providing additional training data, or even to define rewards or goals that the agent seeks to maximize.

Together, the RLHF and the HITL can work in synergy: the RLHF can for example allow an agent to learn from data and experience, while the HITL can help guide, improve, and accelerate the learning process by providing information, supervision, or human adjustments. This combination can be powerful for solving complex problems where collaboration between machine learning capabilities and human expertise is required.

An illustration of the “RLHF” concept adapted to the training of a Language Model (source: Hugging Face)

HITL or human contribution: the cornerstone of Innovatiana

At Innovatiana, we understand the importance of humans in the process of developing artificial intelligence. Our Data Labelers don't just apply methods; they also provide critical thinking and nuanced understanding that makes it possible to turn simple raw data into valuable information. This is especially important in areas such as facial recognition, And the natural language processing, cases where the quality of annotated data can significantly influence the performance of machines and algorithms.

The interaction between our teams of Data Labelers and our AI engineers foster a synergy that optimizes workflows and continuously improves our technologies. This collaboration not only ensures the accuracy of the data, but it also makes it possible to adapt our solutions to the specific cultural and linguistic contexts of each client.

Our commitment to excellence starts with our employees. Each Data Labeler at Innovatiana is rigorously selected and benefits from continuous training to remain at the forefront of new methodologies and technologies. This approach ensures that we remain leaders in creating solutions for data labelling which are not only innovative, but also ethically responsible and adapted to the complex requirements of our customers.

Thus, at Innovatiana, human input is not only the cornerstone of the success of our creative process, but it is also the guarantor of our ability to innovate in a responsible way that is adapted to the needs of the market!


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